Smart Retail Solutions

Smart Retail Solutions

Bring your digital experience into the store.

Give customers an easy way to access AI advisors, product information, reviews and other digital experiences right where they are shopping.

Putting a link in the store is easy.
Getting customers to engage with it is the opportunity.

The Real Question

Functionality is only the first test.

An NFC sticker can tell us whether the technology works. A retail pilot should tell us whether people use it.

Function Does the tap work?
Notice Do customers see it?
Understand Do they know why?
Engage Does the message give them a reason?
Learn What should we scale?

A successful pilot tests the placement, physical format, message and customer moment, not just the technology.


Worth Testing

Does presentation affect participation?

Test it.

📄
Simple Test

Paper signage + NFC + QR

A low-cost way to confirm the technology works and begin testing placement.

Functional Test: Does the tap work?

🪞
Designed Touchpoint

Mirror acrylic or custom display + NFC + QR + customer message

A purpose-designed piece that feels like part of the store and gives customers a clear reason to engage.

Engagement Test: Do customers notice, understand and want to use it?


Pilot Design

What should we test?

Where

Placement

Where does digital help make the most sense in the store?

Options End caps • Product displays • Counters • Checkout • Service areas
What

Physical Experience

What gets noticed and feels like part of the store?

Options Mirror acrylic • Custom acrylic • Existing signage • Countertop displays • Wearable tags
Why

Reason to Engage

What does the customer need at that moment?

Examples “Need help choosing?”
“Which one is right for me?”
“Ask our AI Beauty Advisor.”

“TAP HERE” explains what to do. The customer benefit gives someone a reason to do it.

Who

Discovery

Do customers find it themselves, or does staff introduce it?

Test Passive discovery vs. staff-assisted discovery

Customer Moments

The right moment, in the right place.

🛍

Browsing

“Which one is right for me?” → AI Advisor / Recommendations
🧐

Choosing

“What’s the difference?” → Product comparison / Information
👥

Talking to Staff

“Want more help?” → Staff tag / AI Advisor

Positive Experience

“Love your experience?” → Review / Loyalty / Next step

The pilot isn’t just about where we put NFC. It’s about identifying where a digital interaction can make the physical shopping experience better.


In-Store Applications

Bring it to life in the store.

🛒

End Cap / Display

Need help choosing?
Ask our AI Beauty Advisor.
TAP OR SCAN
🪧

Countertop

Meet your AI Beauty Advisor.
Tap or scan to chat.
TAP OR SCAN
👤

Staff Lanyard / Tag

Need more help?
Tap my tag.
TAP OR SCAN
🖼

Existing Signage

NFC can be placed behind existing printed signage for simple, low-cost testing alongside purpose-designed touchpoints.


👩‍💼
Staff-Assisted Discovery

Staff can help create the behaviour.

“Have you tried our AI Beauty Advisor? Just tap here.”

Staff-assisted discovery can be tested against passive discovery. This helps inform both physical rollout and staff training.


Measurement

Learn where engagement starts.

Where the retailer’s analytics support it, separate links can help identify which placements generate the most engagement.

Skincare End Cap AI Advisor
Counter Display AI Advisor
Staff Tag AI Advisor
Product Display AI Advisor

Each placement can use a separate trackable link while leading into the same digital experience.


Flexibility

One physical touchpoint. An experience that can evolve.

Today AI Shopping Advisor
Tomorrow New product launch
Next month Promotion
At checkout Review or loyalty
During an event Special content

The physical NFC + QR touchpoint can remain in place while the digital destination changes over time.


Multi-Location Rollout

Start with one store. Build the store kit.

1 Store
Test
Measure
Refine
Store Kit
Scale

Use what we learn to determine the right mix of placements, formats and messaging before larger-scale production and rollout.

What a pilot typically includes

  • A small set of purpose-designed NFC + QR touchpoints for key placements
  • Separate trackable links per placement where analytics are available
  • A review of what worked, what to refine and what to scale

Bring your digital experience to life in-store.

Start with a focused pilot designed around your stores, customers and digital experience.

Tell us your store format, the digital experience you want to connect and approximately how many locations you’re starting with. We’ll suggest a pilot approach and provide clear pricing.

Explore a Retail Pilot